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Q:
After upgrading to emOS 3.x
I get Korean fonts when viewing eBooks in medium or large size
font. How can a fix this?
A:
Please
visit the following page for
complete instructions.
Q:
I Know I Can Send My
Contacts But Can I Send My Schedule (Calendar) From Microsoft
Outlook To hiebook?
A:
Yes,
the schedule syncing features were added in hiSync version
2.5.0. Please visit our downloads
area to get the latest version.
Q:
I Am Having A Problem While
Trying To Sync My hiebook With My PC. It Says, "Incorrect
Serial Number" or "Invalid Schedule DB Version".
How Do I Fix This?
A:
We
have posted detailed instructions (with pictures) on how to fix
this problem here.
Q:
I Just Received My hiebook
And The Power Will Not Come On. What Should I Do?
A:
hiebook
requires that you charge the device with the A/C adapter before
use. Please plug the device into the A/C adapter and allow the
device to fully charge. When you plug the device into the
adapter, you should get a solid red light on the charging
indicator. When the device is fully charged, the red light will
go out.
Q:
When I Plug The A/C Adapter
In To hiebook, I Get No Red Light. Now what?
A:
Please
make sure that you have properly plugged the adapter in to
hiebook. The A/C plug should go in to the bottom of the device,
next to the USB connection and not in to the top of the
device beside the power button, which is the headphone plug. The
red light will also not come on if hiebook is fully charged.
Q:
When I Plug The A/C Adapter
In To hiebook, I Get A Flashing Red Light. What does this mean?
A:
The
battery connection is loose! Please turn the hiebook over and
carefully remove the battery cover. You will need to remove the
wire that connects the battery to the main board of hiebook and
then plug the battery back in. Finally, put the battery cover
back on. You should now get a solid red light. Please take
special care not to force the wire out of hiebook as you may
damage the connection.
Q:
I Am Having Difficulty
Calibrating hiebook. What Am I Doing Wrong?
A:
If
you find that the stylus is inaccurate, try the following. While
hiebook is powered on, use a pin to depress the reset button on
the back of hiebook. You should then see a small calibration
mark in the bottom left corner of hiebook. Use the stylus to
press the very center of this mark. Here's the tip: Instead of
just tapping the very center, press the stylus against
the screen at the very center of the calibration mark and hold
it there until the calibration mark moves to the next
location. The calibration mark will move to each corner and
finally the very center of hiebook. Make sure you take your time
and hold the stylus at the exact center of the calibration mark.
Q:
How Do I Upgrade To The New
USB 2.0.1 Driver?
A:
Please
download the latest USB Drivers here,
installation instructions are located here.
Q:
How Do I Add Special
Characters To My hiebook Formatted Titles?
A:
Please
refer to the following chart for a
list of some of the supported entities.
Q:
How Do I Install And Format
My SMC Card?
A:
Instructions
are posted here.
Q:
How Do I Turn On (Or Off)
The Backlight?
A:
To
turn on the backlight, hold the power button down for
approximately 2 seconds. The same procedure can be used to turn
the backlight off.
Q:
Where can I buy a hiebook?
A:
hiebook
is currently available directly through www.ebookad.com
as well as eBookHome.com.
Q:
Can I use hiebook with my
Mac?
A:
hiebook
is not Mac compatible at this time.
Future versions of hiebook may be Mac compatible.
Q:
I live outside the U.S. and
Canada. Can I still order hiebook?
A:
hiebook
is currently available through eBookAd and its retail partners
for the U.S. and Canadian markets only. To purchase the device
in Korea, please visit http://www.hiebook.com.
Q:
Which eBook formats are
supported by hiebook?
A:
hiebook
will read files in hiebook reader format (.hi and .kml files). Free
software is available for the PC to create
.kml and .hi files from
html, text, MS Word and OEB sources. If you would like to copy an HTML or
Text file to hiebook, you just right-click on the file and
select "Send To hiebook". It will be automatically
converted on the fly as it is transferred to the device. There
is also a version of the hiebook Reader for the PC so you
can read / manage titles on your PC. The hiebook Reader for the
PC includes a librarian feature to easily organize your titles
and transfer them to your hiebook device.
Q:
Will hiebook read Microsoft
Reader (.lit), Rocket eBook / Gemstar or eBookMan eBooks?
A:
There
are currently no plans to support either of these proprietary
formats.
Q:
Can I adjust the backlight
level on hiebook?
A:
The
hiebook uses an inverted EL backlight which lets the text and
graphics glow bright green while leaving the background dark.
You can adjust the contrast settings to optimize how the
backlight appears in a variety of lighting conditions. Under
most lighting conditions the backlight is not needed.
Q:
Can I load true type fonts
onto hiebook?
A:
hiebook
uses bitmapped fonts which are pre-installed by the
manufacturer. At this time you cannot load your own fonts,
however, addition fonts may become available in the future.
Q:
What languages does hiebook
support?
A:
Currently,
you can read eBooks in English, French, Spanish, German, Korean
and a few other Latin-character based languages. More languages will
be available soon.
Q:
Can I store eBooks and Music
on both the internal and external (SMC) memory?
A:
Yes,
you can store anything, including audio recordings and graphics
on either memory. hiebook comes with 16MB internal flash memory.
If you bought an extra 32MB SMC card for example, you could store a total of
48MB of data.
Q:
How
much does hiebook cost?
A:
The
MSRP of hiebook is $249 US Dollars.
Q:
What
operating system does hiebook support?
A:
hiebook
runs
its own operating system (EMOS). It requires a PC with a USB
port running Windows XP, 98, 2000,
or
ME
to transfer ebooks, and files to the device. You cannot use
hiebook with a serial connection.
Q:
When
will the SDK be available?
A:
The
SDK will be available to the public
during
2002.
Q:
Is
hiebook's display black and white?
A:
No.
hiebook is capable of displaying 16 shades of gray. This
dramatically increases the quality of text and images.
Q:
Can I
load my personal documents onto hiebook?
A:
Of
Course! What value would a reading device have if it didn't
display the most important documents of all ... your own!
Q:
Can I
use hiebook to read PDF files?
A:
While
we have not yet announced support for reading PDF files on
hiebook, we are seriously considering this issue. When we
release our programming SDK later this year, it is very likely
that a third party will develop a PDF viewer for hiebook. The
hardware is certainly capable of rendering PDF files.
Q:
Can I
enlarge the font size on hiebook?
A:
Absolutely!
Combined with the backlight, hiebook provides for superior ease
of reading, especially for those with visual impairments.
Q:
What
other features does the hiebook Reader software support?
A:
hiebook
Reader supports bookmarks, notes, underlining, drawing, search,
hyperlinks, page navigation and footnotes.
Q:
Can I
rotate the screen and read hiebook sideways?
A:
Yes.
You can rotate the screen 90, 180 or 270 degrees.
Q:
Can I
adjust the contrast on hiebook?
A:
Yes.
hiebook has a contrast control in the setup program.
Q:
What
kind of batteries does hiebook use. How long do they last?
A:
hiebook
uses a rechargeable lithium-ion battery. Battery life will
depend on how you are using hiebook. Even with MP3 music
playing, the batteries will last for more than 10 hours.
Q:
Can I
charge hiebook while I'm traveling overseas?
A:
Yes.
hiebook accepts voltages from 110 ~ 240 V. However, you may
require a country specific outlet adapter. (Not included).
This
section will be updated regularly. Please check back for the
latest answers. Haven't found the answer to YOUR question? Send
your questions to info@www.ebookad.com.
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